Our Design Services
We offer a full range of design services; working in conjunction with the customer we design solutions to meet your specific needs
Desktop Analysis
Site Surveys
Technical Design / Functional Design Specifications
RF Planning
Radio System Network Design
Site Detailed CAD Designs
Site Build and Construction
PTP & PTMP Microwave Link planning
Frequency Regulator Negotiating and Licence Applications
Wide Area and in Building RF Coverage Predictions
Project Management
Sigma Wireless project methodology focuses on providing effective planning, control, monitoring and quality assurance.
Our project implementation methodology is designed for an orderly progression from requirements to solution, to successful go live and into support. To ensure continual progress, each phase of the process is results oriented and measured by the completion of a specific deliverable as a milestone.
Our methodology ensures that your project reflects your goals and objectives
We develop plans to coordinate timelines, resources, costs, and reporting
Intelligent resource allocation
Measure program performance
Communicate and manage risks
Deliver successful projects
Installation Services
Sigma Wireless complete a full system documented Factory Acceptance Testing (FAT) prior to installation.
This ensures that all elements of the system are confirmed working before delivery to site and installation begins. All installation and commissioning is conducted in accordance with manufacturers guidelines and in line with best international practices. Installation and Commissioning documentation is provided for all system installations. System Acceptance Testing (SAT) is completed with the customer to ensure proper system delivery and the full system operation is tested prior to handover. As-built documentation is provided to the client as is knowledge transfer of the system.
Our Installation and Associated Services include:
• Logistics and Warehousing
• System Build and FAT testing
• System Installation & Commissioning
• DC Systems Installation & Commissioning
• Vehicle Terminal Installations
• System Acceptance Testing (SAT)
• Handover Documentation
• On Site User Training
Support Services
Sigma Wireless provide tailored support services to meet our client’s specific needs
These include 24x7x365 support Service Level Agreements (SLA), in-country support, remote support and manufacturer support, including spares holding as appropriate. We follow pre-defined agreed (with the client) support procedures that include ticketing, escalation, resolution, performance reporting and spares management.
Services include:
Customer Tailored Service Level Agreements
On Call Engineers 24x7x365
System Repair within Agreed Timeframes
Telephone Support
Remote Call Logging and Ticketing
Product Repairs
Terminal Provisioning and Engraving
Health & Safety
Health & Safety Sigma Wireless as a leading communications system integrator, places Health and Safety at the forefront of everything that we do. In line with our ISO 45001:2018 Occupational Health & Safety Management System the delegation of responsibilities for implementation of our Health and Safety policy is managed by a health and safety committee chaired by the Operations Director. The health and safety committee are responsible to the managing director and company board of directors. The committee is responsible for implementing programmes to ensure the company health and safety policy is integrated into the company operations.
Logistics & Warehousing
Supply Chain Management-related activities such as sourcing, procurement and product supply as inbound and outbound transportation, warehousing, and inventory control including scheduling, order processing and customer service are all part of the process plan.
Sigma Wireless Communications sets out all the steps below in line with our Quality Management System, It is designed to ensure we meet the needs and expectations of both customers and suppliers, based on internationally recognised quality management principles as set out by the International Standards Organisation ISO9001.
For any further information on our services, Please get in touch with us.